Frequently Asked Questions
The cost of the USI Traffic School is $19.95. You may make your payment online using a Visa, MasterCard, American Express, Discover, and Diners
Card through our secure server.
You may also choose to pay by check or money order. If you elect to pay by check or money order, please make checks
or money orders payable to USI Traffic School, and be sure to include your driver's license number so
we can more easily match your payment with your account.
You may send your check or money order to:
USI Traffic School Course Tuition
13805 West Rd Suite 200
Houston, TX 77041
Note: If you choose to mail a payment, your certificate may be delayed as a result.
- Driver license number (required for certificate of course completion)
- Credit card information
- Court information
- Citation number
Yes, due to the sensitive nature of credit card transactions
USI Traffic School uses the latest
encryption technology to ensure maximum security.
Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the
security of your online order information. To check the security of your connection, look at the lower right-hand
corner of your browser window after accessing the server. If you see an unbroken key or a closed lock
(depending on your browser), then SSL is active and the server is secure. You can also double-check by looking
at the URL line of your browser. When accessing a secure server, the first characters of the Site address will
change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through
secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an
order through a secure connection. If you cannot access the secure server for any reason, please register for
the course by phone at 800-505-5095.
If you get disconnected from your internet provider for any reason, simply reconnect and log back into
usitrafficschool.com and start your course/exam again. You can continue
your course/exam from where you left off.
Yes! The USI Traffic School is designed to
be convenient. You may take the course 24 hours a day, 7 days a week.
If you started the course at one location and want to continue at another, simply log in using
your user name and password.
USI Traffic School is four (4) hours long as mandated by the Florida DMV.
While some students choose to complete the course all in one sitting, you may choose to complete the course at your
convenience, logging on and off the course around your schedule. The course will automatically keep track of your
progress so that when you log back in, your course will resume from where you left off.
Yes. If for any reason you do not complete the course or do not wish to continue it, you have 90 days from
the date of registration to request that a refund be credited back to your credit card. We cannot
issue refunds after 90 days and/or after the course completion certificate has been processed.
The delivery method for your certificate of completion will vary per your selection, but in some cases,
you can receive your certificate the day after you complete your course.
If you would like to take the course to receive another certificate, you will have to register
for a new course.
Yes, call customer service at 800-505-5095.
The course player screens move at a pre-determined speed to allow students to review carefully all the
information on the screen. You can move on to the next screen once the Next button appears in the lower
right-hand corner of the player. Some screens are timed to move automatically without any action on the
students part. If at any time you want to review a previous screen or section, you can do so by using the
Rewind or Skip Back button. In order to review a previous page, you must press and hold the Rewind button <<
until the desired page appears. In order to review a previous "Section" or "Unit" you should use the button
marked |<<. To return to where you'd left off, use the Fast Forward >> or Skip Forward
button on your player. You must first complete a section or part in its entirety before the fast
forward feature is enabled. Do not use the Back button on your Web browser to navigate the course.
The USI Traffic School is professionally
narrated and animated with graphic illustrations of the concepts being taught, and our web-based course player
tracks your progress so you can work through the course at your convenience, resuming where you left off
with each login.
Some states now have a law which mandates an automobile insurance discount for anyone completing an approved
driver improvement course. Specific state insurance laws vary and individual states may place additional
restrictions on eligibility for automobile insurance reductions/discounts. In some states separate rules
may apply to online driver improvement courses. Please consult your insurance agent for
applicability in your state.
Minimum System Requirements
Hardware
- Sound card
- Speakers or headphones
- Mouse or other pointing device
- Screen resolution 1024x768
- 56K modem
-
Windows users:
- 450 MHz Intel Pentium II processor (or equivalent) and later
- 128 MB RAM
-
Macintosh users:
- 500 MHz PowerPC G3 and later
- 128 MB RAM
Software
- Macromedia Flash™ Player 8
- Cookies must be enabled
- JavaScript must be enabled
-
Windows users:
- Microsoft Windows 98
- Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 8.x, or Opera 7.11 and above
-
Macintosh users:
- Mac OS X 10.1.x
- Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, Opera 6.x, or Safari 1.x and above
Recommended Requirements
- Broadband internet connection (DSL, T1, cable modem, ISDN)
- Adobe Flash™ Player 9
- Windows XP, Microsoft In ternet Explorer 7.0 and above, Firefox 2.x, Mozilla 1.x, Netscape 8.x and above, Opera 8.x and above
- Mac OS X 10.1.x, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, Opera 8.x, or Safari 1.x and above
This course contains animated demonstrations and videos, for which you will need Macromedia Flash player version 7+. This
player can be downloaded and installed at no cost from Macromedia. If you are having difficulty with the Flash player, please
check that you the latest version of Flash player installed for the platform and browser you are running and minimize the
number of other application running while viewing the course.
If you have questions about your system or have problems as you take the course on your system, please contact our
customer support staff.
Our expertly trained customer support staff is standing by and ready to help you 24 hours a day, 7 days a week.
You can contact our friendly representatives by phone, e-mail and live chat - whichever works best for you.
Speak to a live representative: 800-505-5095
E-mail: customerservice@usitrafficschool.com
If you prefer to correspond by mail, please mail us at:
USI Traffic School
13805 West Rd Suite 200
Houston, TX 77041